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Consumer Financial Services Complaints and Compensation, 2nd Edition

 

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Consumer Financial Services Complaints and Compensation

9780414034044
Oct 2018
Paperback
This fully revised new edition examines the compliance and redress regime for mis-selling, administration and claims problems with a practical emphasis on complaint handling, It is an easy to use guide to the complaints sourcebook for the smaller IFA. For larger firms and their professional advisers it acts as an effective reference book enabling the reader to rapidly refresh their understanding of the rules and "best practice" procedures.
 


Jurisdiction: UK

 


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Hong Kong
United Kingdom